Frequently Asked Questions
What time does my son/daughter
need to be in school?
Registration begins at 8.50am and students will be marked
late if they arrive after 8.55am. Any student who arrives after
8:50am, will be marked as 'late' and will be placed on detention at
break time. The lateness will be recorded in the student's planner.
Failure to attend detention, or persistent lateness will result in
the student being placed on detention by the Head of Year, at which
point parents/carers will be contacted to arrange to attend an
'attendance meeting' in which targets for attendance will be
What should my son/daughter do if they
arrive late to school after registration?
Up until 09:10am, students should go to their tutor
room. They will be marked late and issued with a detention, as
Students who arrive after 09:10am must sign in at
the main reception. Students who attend school after 09:10am
without an appropriate reason (for example a medical appointment,
supported by a letter or appointment card) will be placed on
detention at lunchtime, by the Head of Year.
What number do I ring if my son/daughter
Please ring 01527 830730 by 9:30am on the day your
son/daughter is ill and telephone again for any subsequent day's
What do I do when my son/daughter returns
to school after an illness?
Please provide a signed absence note on the first
day your son/daughter returns to school after an illness. Your
son/daughter should give this to his/her form
Who do I write to if I need to take my
son/daughter out of school for medical reasons?
Please send a note to your son/daughter's form tutor
requesting absence for medical/dental appointments 48 hours in
Who should my son/daughter see if they have to leave
school for an appointment?
Your son/daughter needs to sign out at the main
reception. They will then be given a permission slip authorising
them being out of school for the appointment.
What am I looking for in the planner?
When should I sign it?
All homework tasks and their deadlines should be
recorded in the planner. Subject teachers and tutors also use the
planner as a way of communicating with parents/carers. The planner
should be signed on a weekly basis by parents/carers and form
Who should I contact if personal details
If your personal details change you need to write to
your son/daughter's Head of Year giving the new
How do I speak to my son/daughter's form
Please telephone the main reception. A message will
be sent to the form tutor. Alternatively, you could send in a
letter or write in your son/daughter's planner. Please note that it
may not always be possible to speak to the form tutor immediately
due to teaching commitments but we will contact you within 24
Who should I contact first if I want to
discuss a confidential matter about my son/daughter?
Please contact your son/daughter's form tutor to
discuss the matter in the first instance. If it is highly
confidential or of a sensitive nature, please contact your
son/daughter's Head of Year or Pastoral Manager. Please note that
it may not always be possible to contact the Head of Year
immediately due to teaching commitments but we will contact you
within 24 hours.
Who should I contact first if I want to
discuss my son/daughter's progress in a subject?
Please contact your son/daughter's subject teacher
to discuss the matter in the first instance. A message will also be
sent to the relevant Head of Department. Please note that it may
not always be possible to contact the subject teacher or Head of
Department immediately due to teaching commitments but we will
contact you within 24 hours.
What if I need to pass on an urgent
message to my son/daughter?
Please contact the school switchboard (01527 523088)
and we will pass the message on immediately.
What notice will I receive if my
son/daughter is placed in an after school detention?
If your son/daughter is placed in an after school
detention we give parents/carers 24 hours notice. The member of
staff issuing the detention will write in your son/daughter's
planner when the detention is to take place. We ask that you sign
where requested in order to acknowledge the